Event stabling
Add a deposit to stable duration and stable day bookings. Deposits and refunds are included in the event figures and reports.
NEW IN EQUUS ORGANISER
Collect and manage refundable stable deposits
Add a cleaning or muck-out deposit to each stable booking. Keep it clearly separated in your accounts, then decide to refund or keep it.
Optional, easy to understand and simple to set up.
Stable booking
Event stabling
Deposit held
- Stable hire
- £50.00
- Refundable cleaning deposit
- £25.00
- Customer pays
- £75.00
Per stableSet the deposit for every unit booked
One paymentHire charge and deposit collected together
Clear recordsSee deposit money separately from stable income
Easy to sort outRefund all, refund part or keep the deposit
FROM BOOKING TO REFUND
Every deposit stays clear and easy to manage
Customers see exactly what they are paying, while organisers have one simple place to deal with every deposit after the booking.
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01
Set the deposit
Choose a refundable amount per stable when setting up event stabling or direct stable hire.
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02
Collect it at booking
The customer pays once. The refundable portion is clearly identified in the basket, receipt and account record.
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03
Review what is held
The Stable Deposits page shows upcoming bookings, completed stays and anything waiting for a decision.
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04
Refund it or keep it
Return all or part of a deposit, or keep it with a reason and an optional message to the customer.
LESS CHASING. LESS HASSLE.
Keep every stable deposit in one place
Quickly see who paid, what they booked, when the stable was used and how they paid.
- Switch between event stabling and direct stable hire
- Open the customer account or Stripe payment in one click
- Refund several Stripe deposits at once
- Handle cash refunds and part-refunds too
- Look back at deposits already refunded or kept
BUILT FOR THE WAY STABLING IS SOLD
Use it for events and everyday facility hire
Refundable deposits are optional. Organisers decide when to use them and how much to collect per stable.
Direct stable hire
Collect the same clear refundable deposit when customers book stable facilities directly, outside an event.
CLEAR FOR YOU AND YOUR CUSTOMERS
Easy to follow from payment to refund
Clear accounts
The stable charge and refundable deposit are recorded separately, even though the customer makes one payment.
Helpful communication
Customers receive a clear refund email, with space for an organiser message when useful.
Figures that add up
Your event overview and spreadsheets include deposits, refunds and any amounts kept for event stabling.
COMMON QUESTIONS
Refundable stable deposit FAQs
What is a refundable stable deposit?
It is a cleaning or muck-out deposit collected with a stable booking. The organiser can return it after the booking or keep some or all of it when needed.
Can customers see the deposit before paying?
Yes. The refundable portion is shown separately during booking and on the customer’s receipt and account record.
How are refunds handled?
Card deposits can be returned through Stripe. Organisers can also record cash refunds, make partial refunds and send a message to the customer.
Does every stable booking need a deposit?
No. The feature is optional and the organiser chooses the refundable amount per stable only where it is needed.